Return Eligibility
We accept returns on unopened, unused items within 30 days of delivery. For hygiene reasons, opened skincare, face, and body care items cannot be returned unless faulty.
How to Start a Return
To begin a return, contact us via our Contact page with your order number and reason for return. We will guide you through the next steps.
Refunds
Once your return is received and inspected, we will notify you of the approval status. Approved refunds are processed back to your original payment method within 5 to 10 business days.
Faulty or Damaged Items
If an item arrives faulty or damaged, please contact us within 7 days of delivery with photos of the issue, and we will arrange a replacement or refund.